FAQs

What is simply2move?

Simply2Move functions as an online platform tailored to individuals in search of properties or flat mates,  as well as those with properties available for rent or sale. Users have the ability to post advertisements, search for properties, or create adverts offering properties for rent or sale. It’s essential to understand that Simply2Move only provide an online place to advertise for users and is not an agency.

 

How do I use the website?

To find a right property or flat mate we recommend to use our home page to search between adverts. You can also login to your profile to see recommendation. You can also use Our advanced search feature which allows you to refine your search using various filters for more tailored results.

 

How do I post an advert?

You automatically create an advert through our registration process. Your advert become active after a successful registration.

 

Can I edit my advert after I posted?

Certainly, you can edit your advertisement at any time by accessing your dashboard’s “My Advert” page. You also have the option to add additional services to enhance your advertisement.

 

Can I pause or deactivate my ads?

 

While pausing advertisements isn’t an option, you can deactivate them at any time through your dashboard’s “My Advert” page. Keep in mind that deactivating an advertisement will result in the loss of any additional services associated with it. However, you can reactivate an advertisement and add services again as needed.

 

How many advert can I post?

Each user can post only one advertisement for property or flatmate search. However, you can have multiple deactivated advertisements, allowing you to switch between them. All active advertisements automatically become inactive after 30 days.

 

Can I upgrade my advert to increase visibility?

Yes, you can enhance the visibility of your active advert at any time by choosing from our selection of addons. These addons include Jumper, Hot Advert, Premium Advert, and Premium Space, each offering unique benefits to help your advertisement stand out.

 

Is the website it’s free to use?

Yes, posting advertisements and contacting other users is completely free. However, additional services such as Jumper, Hot Advert, Premium Advert, and Premium Space are available for purchase to increase visibility.

Jumper

A Jumper allows you to reposition your advertisement at the top of search results periodically, ensuring continued visibility despite new postings.

 

Hot Advert

A Hot Advert tag indicates urgency and prioritizes your advertisement for 7 days, helping it stand out to other users.

 

Premium Advert

A Premium Advert highlights your advert with an orange color and a Premium Advert tag, increasing its visibility and attracting more users.

 

Premium Space

Premium Space provides exclusive visibility on our website’s high-traffic sections, including the homepage and search result page. To ensure fairness, it appears randomly among users who have subscribed to the service, providing equal opportunity for all.

 

Is it free to contact to advert?

Yes its completely free for users searching for property or searching for flatmates. There is no waiting period or extra charge. To enable to contact advert you need to create a search advert through our registration. After the free registration you can contact any users.

 

What is a Jumper?

A Jumper allows you to reposition your advertisement at the top of search results periodically, ensuring continued visibility despite new postings.

 

What is Hot Advert?

A Hot Advert tag indicates urgency and prioritizes your advertisement for 7 days, helping it stand out to other users.

 

What is Premium Advert?

A Premium Advert highlights your advert with an orange color and a Premium Advert tag, increasing its visibility and attracting more users.

 

 

What is Premium Space?
Premium Space provides exclusive visibility on our website’s high-traffic sections, including the homepage and search result page. To ensure fairness, it appears randomly among users who have subscribed to the service, providing equal opportunity for all.

 

How do I contact to adverts?

Contacting advertisements is straightforward. Simply click on the “Send a Message” button on the advertisement page to send a message to the user’s Simply2Move Inbox. Additionally, if contact details are provided, you can reach out via phone. We also send an email notification to let them know they have a new message.

 

Can I list multiple properties or rooms for rent/sale on your website?

Yes, you can list multiple properties or rooms for rent or sale depending on your membership package. We offer different membership packages with varying features and listing allowances to cater to your needs.

 

How do I upgrade to a premium membership package?

You can easily upgrade to a premium membership package by visiting the “Membership” section of your account settings. Choose the package that best suits your requirements and follow the prompts to complete the upgrade process.

 

What are the benefits of upgrading to a premium membership package?

Premium membership unlocks additional features and benefits, such as increased listing visibility, priority placement in search results, and access to advanced search filters. It also allows you to list more properties or rooms, maximizing your chances of finding the perfect match.

 

Can I transfer my unused services (Jumper, Hot Advert, Premium Advert, Premium Space) from my membership package to following months?

No, All you unused services will be reset to the package default. You can’t transfer an unused services to the following month. Each of the month you can use the same amount of services unless you buy additional.

 

Can I trust the listings and users on your website?

While we strive to maintain the integrity of our platform, it’s important to exercise caution and conduct due diligence when interacting with other users. We encourage users to verify the authenticity of listings and communicate through our secure messaging system for added security.

 

What should I do if I encounter suspicious activity or fraudulent listings?

If you come across any suspicious activity or fraudulent listings, please report them to our support team immediately. We take all reports seriously and investigate them promptly to maintain the trust and integrity of our platform.

 

How do I delete my account?

You can delete your account through your dashboard settings page by selecting the “Delete my account” option. It’s important to note that deleting your account will result in the loss of all active services, including paid services or memberships. Once deleted, an account cannot be reactivated.

 

Compare listings

Compare